Our wedding planning department confirm that January 2022 is now the most successful month ever in the entire history of Balbirnie House, for new bookings for future weddings. Throughout January we have taken new deposits for 27 future weddings.
Knowing each time when we have made the shortlist for Scotland's Wedding Hotel of the Year, well that's always been a celebration in itself. And as the awards are actually defined one by one on awards night, over the last few years (prior to pandemic) there has certainly been a moment of 'silent, electrically-charged atmosphere', when the judges are on the verge of reading out the winner for this standalone wedding category! The collective vibe in that moment, .... surely, Surely ... Balbirnie's brigade cannot do it once again???
14 times in 16 years. Scotland's Wedding Hotel of the Year. It's a remarkable statistic!
And because the Haute Grandeur global awards scheme are unable to find any hotel in any other country in the world, which has had anything like the recognition that Balbirnie House has had here in Scotland, that has then helped to pave the way for Scotland hospitality being recognised as never ever before on the global hospitality stage. Circumstances which have rendered us truly lost-for-words, simply at even being invited to represent Scotland.
In Haute Grandeur summary, within our 25,000 words of new 2022 wedding literature:
2018 BEST DESTINATION WEDDING RETREAT, on a Global level.
2019 BEST DESTINATION WEDDING HOTEL, on a Global level.
2020 BEST FUNCTION VENUE, on a Global level.
2020, BEST COUNTRY HOUSE HOTEL, on a Global level.
2021, BEST WEDDING HOTEL, on a Global level.
As I frequently say during my most special part of the working week, when meeting prospective new wedding clients who enquire as to how Balbirnie's brigade has achieved these remarkable results, 'It is truly amazing to be working alongside those of my colleagues who have delivered the results, however the past is the past, we can only ever be judged on how we deliver today, tomorrow and into the future; and then I usually add, 'Whenever we have a wedding taking place, there is no second chance, every single wee piece of our capability will always gear up on that unique day, to deliver our absolute best in hospitality, we are truly, absolutely committed to every single new day'.
And of course, one of the loveliest aspects of working at Balbirnie, is that we never ever have two days the same. It's a total contrast to say, working in a large city centre restaurant. Every day here the circumstances can completely change, sometimes dramatically so. Therefore what we need to do is always conceive planning, infrastructure and teamwork that can combine and provide the requisite end hospitality.
Taking us then to the core essences of what hospitality is about. Pre-planning, design efficiency, organisational excellence, teamwork truly is dreamwork, and don't even start me with risk assessments and the evolution of legislative compliance! The stated aims of course however, are always to get every single piece right, to the point whereby we can exceed client expectations.
Nothing happens by accident. As a highly relevant example for weddings, whoever is assigned as wedding MC 'Master of Ceremony' (or more aptly LOL Microphone Controller!), has 8 pages of A4 checklist points. Because that is how we roll. That's how we need to roll, to get that single part correct.
Ongoing innovation, and a continual appraisal of that we do, they are ever constants at Balbirnie House. One different day at a time. And when we have a wedding taking place on any given day, you can actually feel it on the morning, walking in through the front door. It's a resonating vibe of energy that's signalling that something of massive significance is about to happen!
And it is always so truly wonderful, to hear feedback from our many clients, one such correspondence received from a few days ago from the newly married Kayleigh and Steven Meach. Our sincere gratitude for taking the time to let us know how well the special day went, and for highlighting individuals from within the brigade. It's always so lovely to know when we have delivered to these levels.
Good evening Christine,
I hope you are well, I have put up a review this evening and want to make sure it
reaches you and David directly.
Balbirnie House Hotel
Where do I even begin? When I worked my first wedding in Balbirnie in June 2017, I was mesmerised by the place. We weren’t engaged yet and I came home literally dreaming about this place and just felt like it was... well something.
When the pandemic hit, we were very worried about everything. Our date was unfortunately changed to 22.01.22, meaning we would have to wait a total of 3 years and 10 months since booking.
the venue.
David was truly incredible. Nothing was too much! He was so on the ball and was the piece that held the weekend together and why it ran so efficiently. Once again, my event sheet was a little long, shall we say, so he was a bit nervous, but once I explained it to him, he had it sorted to a T!
feel at ease with how everything was being handled. Not a thing was out of
place, and he directed his team beautifully to turn our wedding around where
needed. The army of staff needed to achieve what we wanted that day was
incredible and I thank every single one of you for ensuring that it went
without a hitch.
David is a sheer credit to Balbirnie and has such professionalism whilst having great banter. He was our saviour last weekend. We will never forget your efforts for us, David. You are incredible at what you do, and we are very grateful that you were part of our day. You helped make it what it was. Just magical!
Keep up that good work in making it so magical.
Mr. and Mrs. Meach
22.01.22
